Terms of Service
These Terms govern your use of CaseReady Intelligence Group’s services, products, and deliverables.
Effective Date: [Insert Effective Date]
Last Updated: [Insert Date]
Terms & Conditions
Terms of Service
Review the terms governing your use of CaseReady’s litigation intelligence and legal support services. We prioritize transparency, confidentiality, and audit-traceable deliverables for every client.
Acceptance of Terms
By accessing or using CaseReady’s website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use our services.
Service Scope
CaseReady provides litigation intelligence and case organization services. We do not offer legal advice or representation, and our services are not a substitute for legal counsel.
Confidentiality & Security
All client materials are handled with strict confidentiality and need-to-know controls. We employ robust security protocols to protect sensitive information.
100%
Confidential
Audit-Ready
Deliverables
Secure
Processes
User Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Do not share confidential materials or account access with unauthorized parties.
Limitations of Liability
CaseReady is not liable for any indirect, incidental, or consequential damages arising from the use of our services. All services are provided on an ‘as is’ basis without warranties of any kind.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
Questions or Concerns?
Reach Out for Clarification
If you have questions about these Terms or your rights as a user, our team is ready to assist.
Who We Are & Operating Locations
CaseReady Intelligence Group provides litigation intelligence, case organization, evidence packaging, and source-traceable work product. We operate from and support matters through teams and infrastructure in Georgia and Colorado. Availability, turnaround, and delivery methods may vary by scope, volume, and operational capacity.
Not a law firm / no legal advice: CaseReady is not a law firm and does not provide legal advice or legal representation.
Agreement to Terms
By accessing this website, booking a call, purchasing a product, or using any CaseReady deliverables, you agree to these Terms. If you do not agree, do not use the site or purchase services.
No Attorney–Client Relationship
Purchasing a product, booking a call, or communicating with CaseReady does not create an attorney–client relationship. If legal strategy, representation, or jurisdiction-specific legal advice is needed, you should consult a licensed attorney.
Services, Lanes, and Boundaries
5.1 Counsel-Directed Services
Counsel-directed work is designed to plug into legal team workflows with source-traceable outputs. CaseReady does not provide legal advice.
5.2 Pro Se Services (Information-Only)
For Pro Se clients, services are limited to case organization and evidence packaging. We do not provide legal advice or tell you what to file.
5.3 Damages-Ready Support
Damages support is fact-based organization and documentation (not expert testimony, not legal conclusions).
5.4 Attorney Review Add-On (ATY)
If attorney review is offered, it is provided by a licensed attorney as a separate service. Any attorney-client relationship (if formed) is between you and the attorney, not CaseReady.
Scope Lock (Non-Negotiable)
All work is scope-locked to the purchased package and defined deliverables. Additional requests, expanded volume, new deliverables, or new issues require a written change order and may require additional fees and turnaround time.
Client Responsibilities
You are responsible for:
• Providing accurate and complete information and materials
• Reviewing deliverables before use
• Meeting deadlines and complying with court rules and procedures
• Retaining legal counsel where needed
Turnaround Times and Delivery
Turnaround estimates depend on volume, completeness of submissions, kickoff timing, and capacity. Turnaround clocks begin when (a) payment clears and (b) required intake materials are received (and any kickoff step is completed when required).
Payments, Deposits, Subscriptions, and Billing
Products may be sold as fixed fee, deposit applied, subscription, or monthly services. You authorize charges as presented at checkout.
Refund Policy (UPDATED WITH YOUR RULES)
10.1 Fixed Products — 72 Hour Window (Work Must Not Have Begun)
For fixed-fee products only, a refund request may be considered if:
• The request is submitted in writing within 72 hours of purchase, and
• Work has not begun, and
• No deliverables (including partial work product) have been delivered.
If these conditions are not met, the purchase is non-refundable.
10.2 No Refunds Once Work Begins (All Lanes)
No refunds are available once work begins, including but not limited to:
• review of materials
• intake processing
• file structuring or organization
• drafting/assembly of timelines, indexes, logs, or summaries
• product
Questions about these Terms?
We’re here to help.
If you have questions about these Terms of Service or need clarification on any section, please reach out to our team for assistance.